• License
  • Standard Support
  • Premium Support
LicenseStandard SupportPremium Support
Business Hour Phone Support
Emergency After Hours Phone Support
Email Support
Ticket System Support
Instant Pack Replacement
Marketing Resources
Custom Marketing
Yearly Care Package
Repair Time Discount
Knowledge Base
Site Visits
Support and Enhancement Package
Software Updates
  • Included Phone Support, within GMT+10 Time Zone in Australasia. OR GMT +2 Time Zone in Europe
  • Emergency System down 24-7 Phone Support
  • Email Support within 24 Hours
  • Zone support portal ticket system
  • Access to Zones regularly updated Marketing kit
  • Access to Zones Knowledge base of documents
  • Support and Enhancement package, for discounts on parts, features and new systems
  • Included Phone Support, within GMT+10 Time Zone in Australasia. OR GMT +2 Time Zone in Europe
  • Emergency System down 24-7 Phone Support
  • Email Support within 24 Hours
  • Zone support portal ticket system
  • Zone stores Spare Packs equal to your sites spare count, to allow for instant pack replacement when packs have faults.
  • Access to Zones regularly updated Marketing kit
  • Creation of custom marketing resources for your site upon request within a reasonable time frame
  • A yearly care package of parts and equipment sent to your site, to keep your system fresh
  • 50% discount on any labour on repairs for your site
  • Access to Zones Knowledge base of documents
  • Yearly site Visits (not available in some countries)
  • Support and Enhancement package, for discounts on parts, features and new systems